Shopify order lookup

Connect a private Shopify Admin API token so your team (and Zapier) can look up an order by number or customer email while chatting. This is not the storefront chat widget — for that, use the Shopify widget guide.

Plan: Order lookup requires an active Professional or Enterprise subscription.

Step 1: Create a custom app in Shopify

  1. In Shopify admin, open Settings → Apps and sales channels → Develop apps.
  2. Create an app. Under Admin API integration, grant read_orders.
  3. Install the app and copy the Admin API access token. Shopify shows it once.
Shopify Admin API access token

Step 2: Save the shop in Atchr

  1. Open the entity → Apps & channels → Shopify.
  2. Shop domain: your-store.myshopify.com (a bare store name is completed for you).
  3. Paste the Admin API access token.
  4. Enable Shopify lookup and click Save Shopify.
  5. Try a lookup with #1001, 1001, or a customer email.
Shopify order lookup on Apps and channels

Results show order name, email, payment status, total, and currency. The same lookup is available to Zapier via POST https://api.atchr.com/zapier/actions/shopify/order (see Zapier).

Leave the token field blank on later saves to keep the stored token. Atchr never shows the full token again.